Ideally the person will have a minimum of 2 year’s experience working in the tourism industry, preferably in field operations and logistics. Guide experience as either a naturalist or bird guide is highly desirable.
The person should have the following skills:
- Attention to detail
- Excellent customer service skills
- Fluency in English with a high level of Spanish speaking and writing abilities
- Ability to work effectively in a fast-paced environment and in groups and with people from different backgrounds and experiences
- Flexibility
- Positive attitude
- Computer literacy (excel, word, etc.)
Qualifications:
- University degree in tourism or biological field
- Minimum 2 years experience working in tourism
- Fluency in English with a high level of Spanish speaking and writing abilities
Duties:
- Daily customer service (office visits, telephone, e-mail inquiries)
- Reservations and entering of planned tours in calendar/reservations system.
- Providing a service voucher for each tour to specify all the services offered to the client.
- Payments receivable
- Monthly reports
- Post tour evaluations
- Creation of potential new tour routes, destinations and tourism activities
- Assigning guides
- Last minute changes and adaptions to tours/client requests
Interested persons please send a cover letter and resume (CV) with two contact references to convocatoria@ecoturs.org